Resource Centres

Resource Centres

Lookout is at the forefront of establishing innovative programs. We currently operate three resource centres: Powell Street Getaway (Vancouver), Front Room and Positive Haven (both in Surrey). These peer-led resource centres support people living with chronic illnesses, addictions, and/or mental health challenges. Both the Surrey and Vancouver locations host federally approved supervised consumption sites and harm reduction services that encourage safer use practices. Lookout staff, peers and many guests are trained in naloxone intervention, helping to curb the number overdose deaths.

A safe and welcome place

Socialization and life-skills opportunities

Connections to health supports

Our Guests

Lookout guests are living proof that the provision of a safe, inclusive and welcoming environment results in improvements to their health and wellbeing. Community kitchens are a popular way to engage guests in nutritional food preparation. Social events at Lookout’s Resource Centres include bingo, karaoke, group games, arts and crafts, music and movie nights. Local salons and schools frequently drop in to provide haircuts and other self-care services.

Powell Street Getaway

The Powell Street Getaway opened in 1993 as a welcoming and safe hang-out for local people living with mental illness originally known as the LivingRoom. Today, the Powell Street Getaway offers a variety of structured and unstructured peers programs to encourage people to participate in social and life skills development. The goal is enhance their ability to enhance their health outcomes, leading to a better quality of life.

Powell Street Getaway programs and services include: daily nutritious snack program, supervised consumption site, emergency food and clothing supplies, In-house social activities and field trips, structured peer training, pre-employment and internship programs, harm reduction and substance use programs, referrals to local community health supports and outreach support.

For Powell Street Getaway location and contact details click here.

Volunteer at the Powell Street Getaway

Volunteers are an integral part of life at the Getaway. Individuals assist with activities, whether playing a game of cards or ping pong, or helping with a bowling or hiking day trip. Groups may be scheduled to provide meal service on the weekends – a much appreciated and necessary service. Contact Janice, Volunteer Coordinator at for more information about how to participate.

powell street gang

Below are just a few programs available at the Powell Street Getaway in Vancouver:

Lookout provides a safe, inclusive and welcoming space for all clients including men, women, Aboriginal individuals, LGBTQ2S, seniors and youth. We are continuously expanding our care teams by integrating a continuum of peer based support.

The Front Room

The Front Room is a safe, welcoming, 24-hour, year-round resource centre, providing support to guests and referrals to community services. Regularly serving more than 300 people daily, staff members are available to coordinate programming, provide men and women with individual case management, referral services, and aid in overcoming personal barriers to addictions, mental health and poverty issues. The Front Room provides free, 24-hour laundry and shower facilities, hygiene supplies, public phone access, coffee and daily meals through the Bread4Life Program. The Front Room Resource Centre also hosts life skills and training opportunities.

Recently Health Canada approved the operation of a supervised consumption site next to the Front Room in Surrey at SafePoint. Lookout offers comprehensive supervised consumption services and harm reduction reducing the impact of the overdose crisis.

For Front Room location and contact details, click here.

Positive Haven

The Positive Haven Resource Centre, located in Surrey in Lookout’s Health Solutions building, offers support services to individuals living with HIV and HCV. Positive Haven connects with people who need HIV/AIDS and Hep-C support services through advocacy, outreach and peer training programs. Additionally, Positive Haven hosts the annual Hep-C event every July to educate the public about the disease and its prevalence in the community.

For Positive Haven location and contact details, click here.


Below are just a few programs available at The Front Room and/or Positive Haven in Surrey:

Peer to Peer

Peers are a key component of our resource centre services. Based on their experience and training, peers are involved in welcoming  mentoring, and referring guests to mental health, addictions, primary care, and other community supports. Programming also includes food with a focus on education around healthy eating and cooking.