Contact Us

Administration Head Office

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Lookout Housing and Health Society,
544 Columbia Street,
New Westminster, B.C., V3L 1B1


Phone: 604-255-0340


Fax: 604-255-0790


General Info


Media Requests:

Lookout Locations

Lookout operates 66 buildings across the Lower Mainland of British Columbia. Please see the contact information of some of our building listed by region below.


Al Mitchell Place & Hazelton Residence

346 Alexander Street
Vancouver, B.C., V6A 1C3
Tel: 604-681-9126
Fax: 604-681-9150

Location Contacts

Al Michell Shelter:
604-681-9126 ext 1

Outreach Program:
604-681-0092 ext 2
Hazelton/Activity Program:
604-681-9873 ext 3

First Place Residence

188 East First Ave.
Vancouver, B.C., V5T 0C2
Tel: 604-558-4022
Fax: 604-558-4033

Extension 208 or 209

Tenant Support Workers:

Jim Green Residence

415 Alexander Street
Vancouver, B.C., V6A 4G6
Tel: 604-255-2347
Fax: 604-255-0790 (admin)


Tenant Support Worker office:

Jeffrey Ross Residence

510 Alexander Street
Vancouver, B.C., V6A 1C7
Tel: 604-255-7089
Fax: 604-629-2050


Tenant Support Worker:

Powell Street Getaway

450 E. Hasting Street
Vancouver, B.C., V6A 1P7
Tel: 604-255-7026
Fax: 604-255-7907

Hours of Operation:

Resource Centre:

9:00 am – 9:00 pm, 7 days/week

Supervised Consumption Site:

9:00 am – 9:00 pm, 7 days/week

Main Tel: 604-255-7026

Tamura House


225 Dunlevy Ave.
Vancouver, BC V6A3T6
Tel: 604-629-1497

Tenant Support Worker:

Sakura So


376 Powell Street
Vancouver, B.C., V6A 1G4
Tel: 604-681-0008
Fax: 604-629-1298

Tenant Support Worker:

Walton Residence

261 East Hastings Street
Vancouver, B.C., V6A 1P2
Tel: 604-688-9129
Fax: 604-688-9102

Tenant Support Worker Office:

Yukon Housing Centre

2088 Yukon St.
Vancouver, B.C.,V5Y 4B1
Shelter Front Desk: 604-264-1680 Ext. 1
Mobile Case Worker: 604-264-1680 Ext. 2
Transitional Housing Program: 604-264-1630

Location Contacts

Tenant Support Worker:

Belcourt Residence

947 East Hastings St.
Vancouver, B.C.
Tel: 604-336-9230
Fax: 604-369-9894

Building Attendant email:

Belcourt Tenant Support Worker email:

Vancouver - Housing Partnership Programs

Avalon Hotel

165 West Pender Street
Vancouver, B.C., V6B 1S4
Tel: 604-629-0055
Fax: 604-629-1974


Tenant Support Worker:

Cordova Residence

54 East Cordova St.
Vancouver, B.C., V6A 1K2
Tel: 778-379-4766
Fax: 778-379-7732


Tenant Support Worker:

Lion Hotel

316 Powell Street
Vancouver, BC, V6A 1G4
Tel: 604-806-0356


Tenant Support Worker:


The Harbour – Supervised Consumption Services

941 Pandora Avenue
Victoria, BC V8V 3P4
Tel:  (250) 519-7700, ext. 32299
Manager cell:  (250) 217-6799

The Harbour Supervised Consumption Services is a multi-agency, interdisciplinary, voluntary service which provides harm reduction supplies, education, supervised consumption, and linkages to community and mental health/substance abuse treatment resources.


Riverside Shelter

1640 Riverside Road
Abbotsford, B.C. V2S 8J2
Tel: 604-776-2424

Location Contacts


Client Tel:

North Shore

Dovercourt (Abstinence-based Living Residence)

1606 Lynn Valley Road
North Vancouver, B.C. V7J 2B4
Tel: 604-230-1552
Fax: 604-770-1404

North Shore Housing Centre

705 West 2nd Street
North Vancouver, B.C., V7M 1E6
Tel: 604-982-9126
Fax: 604-982-9127

Location Contacts

North Shore Shelter:
604-982-9126 Ext- 0

Transitional Housing:
604-982-9126 Ext- 114
North Shore Outreach:
Tel: 604-982-9126 Ext- 109
Fax: 604-982-9127
Community Liaison:
Client Tel:

New Westminster

Cliff Block

606 Clarkson St.
New Westminster, B.C., V3M 1C8
Tel: 604-523-9126 ext 103
Fax: 604-523-9127

 Tenant Support Worker

Rhoda Kaellis Housing Centre

1105 Royal Avenue,
New Westminster, B.C., V3M 1K4
Tel: 604-544-5145
Fax: 604-544-5148

Location Contacts

New Westminster Housing First Outreach:

604-544-5145, Ext 107

Russell Residence and Housing Centre

740 Carnarvon Street
New Westminster, B.C., V3M 1E7
Tel: 604-529-9126
Fax: 604-529-9120

Location Contacts

Ext – 101
Ext. 106


Baird Blackstone Building

14706 104th Avenue
Surrey, B.C.  V3R 1M3
Tel: 604-496-0111

Gateway Shelter

10667 – 135A Street
Surrey, B.C., V3T 4E3

Tel: 604-589-8678
Fax: 604-589-1082

Surrey Programs Mailing Address:

PO Box 500, Surrey Main
Surrey, B.C. V3T 5B7

Location Contacts

Gateway Shelter:
Tel: 604-589-7777
Outreach Program:
Tel: 604-589-4746

Guildford Shelter

14716 104 Avenue,
Surrey, B.C. V3R 1M3
Tel: 778-293-0889
Fax: 604-584-1003

Health Solutions & Positive Haven Programs

10697 – 135A St.
Surrey, BC V3T 4E3
Tel: 604-588-9004
Fax: 604-589-8873

Location Contacts

Medical Clinic:
Tel: 604-583-5666
Dental Clinic:

Tel: 604-545-4012

Other Women’s Lives (OWL)
Positive Point Harm Reduction:
Tel: 604-589-8678 Ext – 140
Positive Point Harm Reduction Outreach:

Tel: 604-328-7610

Julian House

10689 –135 A Street
Surrey, BC V3T 4E3

HAS Coordinator

Parkway Shelter

#104 – 10660 City Parkway,
Surrey B.C., V3T 4C7
Tel: 604-582-0408

Carr’s Place

13802 & 13804 Grosvenor Rd.
Surrey, BC  V3R 5E7
Tel: (604) 498-8137

Crawford Manor

10008 & 10010- 128 St.
Surrey, BC  V3T 2V9
Tel: (604) 589-0248

Macmillan House

11184 & 11186 143A St.
Surrey, BC  V3R 3M8


Mobile Health Van and Harm Reduction

Team of two outreach workers deliver harm reduction supplies to individuals, groups and organizations throughout Langley City, Township of Langley and Aldergrove.
Monday to Friday, 11am to 7pm
Tel: 604-812-5277

Rig Riders

Peer based team who provides mobile needle recovery, overdose response and harm reduction supplies on their bikes in Surrey and Langley.
#102 – 5714 Glover Road
Langley, BC V3A 4H8
Tel: 604-812-5277

Langley Housing First Program

Program supports chronically and episodically vulnerable homeless individuals to find and keep housing.
#102 – 5714 Glover Road
Langley, BC V3A 4H8
Tel: 604-816-1387

Extreme Weather Shelters - ONLY OPEN when regional Extreme Weather Alerts are called

Burnaby Extreme Weather

27 mats at the Westminster Bible Chapel.
7540-6th Street, Burnaby
Tel: 778-378-1700

Burnaby Extreme Weather

20 mats at the Southside Community Church.
7135 Walker Ave, Burnaby, BC V5E 3C6

New Westminster Extreme Weather

30 mats at the Cliff Block.
606 Clarkson Street
New Westminster, BC V3M 1C8
Tel: 604-523-9126

North Shore Extreme Weather

20 mats at the North Shore Housing Centre.
705 West 2nd Street
North Vancouver, B.C., V7M 1E6
Tel: 604-982-9126

Fleetwood Christian Reformed Church

10 mats

9165 160 St
Surrey, BC V4N 2X7

Surrey Alliance Church

30 mats

13474 96 Ave
Surrey, BC V3V 1Y9

Tenth Church

25 mats

11 W 10th Ave
Vancouver, BC V5Y 1R5
Tel: 778-953-5385

Cascades Church

10 mats

3833 Boundary Rd
Vancouver, BC V5R 2M4
Tel: 604-655-4345

YMCA (Langara Branch)

20 mats

282 W 49th Ave
Vancouver, BC V5Y 2Z5
Tel: 604-762-4584

New Hope Christian Church

15 mats

11838 88 Ave
Delta, BC V4C 3C5

Warming Centres - ONLY OPEN when regional Extreme Weather Alerts are called

Powell Street Getaway

max capacity: 25

450 E Hastings St
Vancouver, BC V6A 1P7
Tel: 604-255-2343
Open 9:00pm to 7:30am

Marpole Neighbourhood House

max capacity: 40

8585 Hudson Street
Vancouver, BC V6P 4M3
Open 8:00pm to 8:30am