Contact Us

Contact Us

Administration Head Office

Lookout Housing and Health Society,
544 Columbia Street,
New Westminster, B.C., V3L 1B1

Phone: 604-255-0340

Fax: 604-255-0790

General Info Email:

Media Requests: 

Lookout Locations

Lookout operates 51 buildings across the Lower Mainland of British Columbia. Contact information by region is provided below.


Al Mitchell Place & Hazelton Residence

346 Alexander Street
Vancouver, B.C., V6A 1C3
Tel: 604-681-9126
Fax: 604-681-9150

Location Contacts

Al Michell Shelter:
604-681-9126 ext 1

Outreach Program:
604-681-0092 ext 2
Hazelton/Activity Program:
604-681-9873 ext 3

First Place Residence


188 East First Ave.
Vancouver, B.C., V5T 0C2
Tel: 604-558-4022
Fax: 604-558-4033

Extension 208 or 209

Tenant Support Workers:

Jim Green Residence

415 Alexander Street
Vancouver, B.C., V6A 4G6
Tel: 604-255-2347
Fax: 604-255-0790 (admin)


Tenant Support Worker office:

Jeffrey Ross Residence

510 Alexander Street
Vancouver, B.C., V6A 1C7
Tel: 604-255-7089
Fax: 604-629-2050


Tenant Support Worker:

Powell Street Getaway

528 Powell Street
Vancouver, B.C., V6A 1G9
Tel: 604-255-7026
Fax: 604-255-7907

Hours of Operation:

Resource Centre:  9:00 am – 9:00 pm, 7 days/week

Supervised Consumption Site:  9:00 am – 11:00 pm, 7 days/week

Main Tel: 604-255-7026

Tamura House


225 Dunlevy Ave.
Vancouver, BC V6A3T6
Tel: 604-629-1497

Tenant Support Worker:

Sakura So


376 Powell Street
Vancouver, B.C., V6A 1G4
Tel: 604-681-0008
Fax: 604-629-1298

Tenant Support Worker:

Walton Residence


261 East Hastings Street
Vancouver, B.C., V6A 1P2
Tel: 604-688-9129
Fax: 604-688-9102

Tenant Support Worker Office:

Yukon Housing Centre

2088 Yukon St.
Vancouver, B.C.,V5Y 4B1
Shelter Front Desk: 604-264-1680 Ext. 1
Mobile Case Worker: 604-264-1680 Ext. 2
Transitional Housing Program: 604-264-1630

Location Contacts

Belcourt Residence

947 East Hastings St.
Vancouver, B.C.
Tel: 604-336-9230
Fax: 604-369-9894

Building Attendant email:

Belcourt Tenant Support Worker email:


The Harbour – Supervised Consumption Services

941 Pandora Avenue
Victoria, BC V8V 3P4
Tel:  (250) 519-7700, ext. 32299
Manager cell:  (250) 217-6799

The Harbour Supervised Consumption Services is a multi-agency, interdisciplinary, voluntary service which provides harm reduction supplies, education, supervised consumption, and linkages to community and mental health/substance abuse treatment resources.

Vancouver - Housing Partnership Programs

Avalon Hotel

165 West Pender Street
Vancouver, B.C., V6B 1S4
Tel: 604-629-0055
Fax: 604-629-1974


Tenant Support Worker:

Cordova Residence

54 East Cordova St.
Vancouver, B.C., V6A 1K2
Tel: 778-379-4766
Fax: 778-379-7732


Tenant Support Worker:

Lion Hotel

316 Powell Street
Vancouver, BC, V6A 1G4
Tel: 604-806-0356


Tenant Support Worker:


Riverside Shelter

1640 Riverside Road
Abbotsford, B.C. V2S 8J2
Tel: 604-776-2424

Location Contacts


Client Tel:

North Shore

Dovercourt (Abstinence-based Living Residence)

1606 Lynn Valley Road
North Vancouver, B.C. V7J 2B4
Tel: 604-230-1552
Fax: 604-770-1404

North Shore Housing Centre

705 West 2nd Street
North Vancouver, B.C., V7M 1E6
Tel: 604-982-9126
Fax: 604-982-9127

Location Contacts

North Shore Shelter:

Transitional Housing:
604-982-9126 Ext – 3
North Shore Outreach:
Tel: 604-982-9126
Fax: 604-982-9127
Community Liaison:
Client Tel:

New Westminster

Cliff Block

606 Clarkson St.
New Westminster, B.C., V3M 1C8
Tel: 604-523-9126 ext 103
Fax: 604-523-9127

 Tenant Support Worker

Rhoda Kaellis Housing Centre

1105 Royal Avenue,
New Westminster, B.C., V3M 1K4
Tel: 604-544-5145
Fax: 604-544-5148

Location Contacts

New Westminster Housing First Outreach:

604-544-5145, Ext 107

Russell Residence and Housing Centre

740 Carnarvon Street
New Westminster, B.C., V3M 1E7
Tel: 604-529-9126
Fax: 604-529-9120

Location Contacts

Ext – 101
Ext. 106


Boulevard Shelter

10677 Whalley Boulevard,
Surrey, B.C. V3T 4H8
Tel: 604-588-1061
Fax: 604-588-4407

Location Contacts

Shelter Resource Worker

Crawford Manor

10008 & 10010 – 128 Street
Surrey, B.C. V3T 2V9
Tel: 604-589-0248
Special Project Manager

Gateway Shelter and Front Room

10667 – 135A Street
Surrey, B.C., V3T 4E3

Tel: 604-589-8678
Fax: 604-589-1082

Surrey Programs Mailing Address:

PO Box 500, Surrey Main
Surrey, B.C. V3T 5B7

Location Contacts

The Front Room:
Tel: 604-589-7777
Gateway Shelter:
Tel: 604-589-7777
Outreach Program:
Tel: 604-589-4746

Guildford Shelter

14716 104 Avenue,
Surrey, B.C. V3R 1M3
Tel: 778-293-0889
Fax: 604-584-1003

Health Solutions & Positive Haven Programs

10697 – 135A St.
Surrey, BC V3T 4E3
Tel: 604-588-9004
Fax: 604-589-8873

Location Contacts

Medical Clinic:
Tel: 604-583-5666
Dental Clinic:

Tel: 604-545-4012

Other Women’s Lives (OWL)
Positive Point Harm Reduction:
Tel: 604-589-8678 Ext – 140
Positive Point Harm Reduction Outreach:

Tel: 604-328-7610

Julian House

10689 –135 A Street
Surrey, BC V3T 4E3

HAS Coordinator

Macmillan House (Abstinence-based Living)

11184 – 143 A Street
Surrey, B.C. V3R 3M8

Parkway Shelter

#104 – 10660 City Parkway,
Surrey B.C., V3T 4C7
Tel: 778-888-9359

Nickerson Place

13550 – 105 Avenue

Surrey, BC  V3T 1Z7

Tel: (604) 498-5804 Ext. 1


Nancy Gerard Building

10662 King George Boulevard

Surrey, BC  V3T 2X3

Tel: (604) 498-5804 Ext. 2


Steve Cobon Building

13455 – 107A Avenue

Surrey, BC  V3T 4C8

Tel: (604) 498-5804 Ext. 3



Rig Riders

Peer based team who provides mobile needle recovery, overdose response and harm reduction supplies on their bikes in Surrey and Langley.
#102 – 5714 Glover Road
Langley, BC V3A 4H8
Tel: 604-812-5277

Mobile Health Van and Harm Reduction

Team of two outreach workers deliver harm reduction supplies to individuals, groups and organizations throughout Langley City, Township of Langley and Aldergrove.
Monday to Friday, 11am to 7pm
Tel: 604-812-5277

Langley Housing First Program

Program supports chronically and episodically vulnerable homeless individuals to find and keep housing.
#102 – 5714 Glover Road
Langley, BC V3A 4H8
Tel: 604-816-1387

Extreme Weather Shelters - ONLY OPEN when regional Extreme Weather Alerts are called

Burnaby Extreme Weather

27 mats at the Westminster Bible Chapel.
7540-6th Street, Burnaby
Tel: 778-378-1700

Bowen Island Extreme Weather

12 mats at the Collins Hall.
Collins Hall
1122 Miller Road
Bowen Island, BC V0N 1G1

New Westminster Extreme Weather

30 mats at the Cliff Block.
606 Clarkson Street
New Westminster, BC V3M 1C8
Tel: 604-523-9126

North Shore Extreme Weather

20 mats at the North Shore Housing Centre.
705 West 2nd Street
North Vancouver, B.C., V7M 1E6
Tel: 604-982-9126