Contact Us

Administration Head Office

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Lookout Housing and Health Society,
544 Columbia Street,
New Westminster, B.C., V3L 1B1


Phone: 604-255-0340


Fax: 604-255-0790


General Info



Media Requests:

Lookout Locations

Lookout operates 66 buildings across the Lower Mainland of British Columbia. Please see the contact information of some of our building listed by region below. We are no longer listing the addresses of our supportive housing residences to better protect the privacy of our guests.


Powell Street Getaway

450 E. Hasting Street
Vancouver, B.C., V6A 1P7
Tel: 604-255-7026
Fax: 604-255-7907

Hours of Operation:

Resource Centre:

9:00 am – 9:00 pm, 7 days/week

Supervised Consumption Site:

9:00 am – 9:00 pm, 7 days/week

Main Tel: 604-255-7026

Al Mitchell Place & Hazelton Residence

346 Alexander Street
Vancouver, B.C., V6A 1C3
Tel: 604-681-9126
Fax: 604-681-9150

Location Contacts

Al Mitchell Shelter:
604-681-9126 ext 1

Outreach Program:
604-681-0092 ext 2
Hazelton/Activity Program:
604-681-9873 ext 3

First Place Residence

Tel: 604-558-4022
Fax: 604-558-4033

Extension 208 or 209

Tenant Support Workers:

Jim Green Residence

Tel: 604-255-2347
Fax: 604-255-0790 (admin)


Tenant Support Worker office:

Jeffrey Ross Residence

Tel: 604-255-7089
Fax: 604-629-2050


Tenant Support Worker:

Tamura House

Vancouver, BC V6A3T6
Tel: 604-629-1497

Tenant Support Worker:

Sakura So

Tel: 604-681-0008
Fax: 604-629-1298

Tenant Support Worker:

Walton Residence

Tel: 604-688-9129
Fax: 604-688-9102

Tenant Support Worker Office:

Yukon Housing Centre

2088 Yukon St.
Vancouver, B.C.,V5Y 4B1
Shelter Front Desk: 604-264-1680 Ext. 1
Mobile Case Worker: 604-264-1680 Ext. 2
Transitional Housing Program: 604-264-1630

Location Contacts

Tenant Support Worker:

Belcourt Residence

947 East Hastings St.
Vancouver, B.C.
Tel: 604-336-9230
Fax: 604-369-9894

Building Attendant email:

Belcourt Tenant Support Worker email:

Vancouver - Housing Partnership Programs

Avalon Hotel

165 West Pender Street
Vancouver, B.C., V6B 1S4
Tel: 604-629-0055
Fax: 604-629-1974


Tenant Support Worker:

Cordova Residence

54 East Cordova St.
Vancouver, B.C., V6A 1K2
Tel: 778-379-4766
Fax: 778-379-7732


Tenant Support Worker:

Lion Hotel

324 Powell Street
Vancouver, BC, V6A 1G4
Tel: 604-806-0356


Tenant Support Worker:


The Harbour – Supervised Consumption Services

941 Pandora Avenue
Victoria, BC V8V 3P4
Tel:  (250) 519-7700, ext. 32299
Manager cell:  (250) 217-6799

The Harbour Supervised Consumption Services is a multi-agency, interdisciplinary, voluntary service which provides harm reduction supplies, education, supervised consumption, and linkages to community and mental health/substance abuse treatment resources.


Lonzo Shelter

34520 Lonzo Road
Abbotsford, B.C. V2P 8J2

Tel: 604-776-2424


Lighthouse Shelter- Referral Only

Tel: 604-744-1221

Cole Starnes Residence

Tel: 604-744-8820

Red Lion Inn

Tel: 604-744-1344

Sumas Shelter- Referral Only


North Shore

Dovercourt (Abstinence-based Living Residence)

Tel: 604-230-1552
Fax: 604-770-1404

North Shore Housing Centre

705 West 2nd Street
North Vancouver, B.C., V7M 1E6
Tel: 604-982-9126
Fax: 604-982-9127

Location Contacts

North Shore Shelter:
604-982-9126 Ext- 0

Transitional Housing:
604-982-9126 Ext- 114
North Shore Outreach:
Tel: 604-982-9126 Ext- 109
Fax: 604-982-9127
Community Liaison:
Client Tel:

New Westminster

Cliff Block

Tel: 604-523-9126 ext 103
Fax: 604-523-9127

 Tenant Support Worker

Cliff Block Winter Shelter

28 – 6th Street, New Westminster, BC
Tel: 778-789-0634
If unable to reach shelter staff, please call Cliff Block Tenancy at 604-523-9126

Rhoda Kaellis Housing Centre

Tel: 604-544-5145
Fax: 604-544-5148

Location Contacts

New Westminster Housing First Outreach:

604-544-5145, Ext 107

Russell Residence and Housing Centre

740 Carnarvon Street
New Westminster, B.C., V3M 1E7
Tel: 604-529-9126
Fax: 604-529-9120

Location Contacts

Ext – 101
Ext. 106


Baird Blackstone Building

Tel: 604-496-0111

Gateway Shelter

10667 – 135A Street
Surrey, B.C., V3T 4E3

Tel: 604-589-8678
Fax: 604-589-1082

Surrey Programs Mailing Address:

PO Box 500, Surrey Main
Surrey, B.C. V3T 5B7

Location Contacts

Gateway Shelter:
Tel: 604-589-7777
Outreach Program:
Tel: 604-589-4746

Guildford Shelter

14716 104 Avenue,
Surrey, B.C. V3R 1M3
Tel: 778-293-0889
Fax: 604-584-1003

Health Solutions & Positive Haven Programs

10697 – 135A St.
Surrey, BC V3T 4E3
Tel: 604-588-9004
Fax: 604-589-8873

Location Contacts

Medical Clinic:
Tel: 604-583-5666
Dental Clinic:

Tel: 604-545-4012

Other Women’s Lives (OWL)
Positive Point Harm Reduction:
Tel: 604-589-8678 Ext – 140
Positive Point Harm Reduction Outreach:

Tel: 604-328-7610

Julian House


HAS Coordinator

Parkway Shelter

Tel: 604-582-0408

Carr’s Place

Tel: (604) 498-8137

Crawford Manor

Tel: (604) 589-0248

Macmillan House



Mobile Health Van and Harm Reduction

Team of two outreach workers deliver harm reduction supplies to individuals, groups and organizations throughout Langley City, Township of Langley and Aldergrove.
Monday to Friday, 11am to 7pm
Tel: 604-812-5277

Rig Riders

Peer based team who provides mobile needle recovery, overdose response and harm reduction supplies on their bikes in Surrey and Langley.
#102 – 5714 Glover Road
Langley, BC V3A 4H8
Tel: 604-812-5277

Langley Housing First Program

Program supports chronically and episodically vulnerable homeless individuals to find and keep housing.
#102 – 5714 Glover Road
Langley, BC V3A 4H8
Tel: 604-816-1387

Extreme Weather Shelters - ONLY OPEN when regional Extreme Weather Alerts are called

Burnaby Extreme Weather

The Neighbourhood Church
7135 Walker Avenue, Burnaby
Tel: 778-384-6484 (shelter hours only)

North Shore Extreme Weather

North Shore Housing Centre
705 West 2nd Street
North Vancouver, B.C., V7M 1E6
Tel: 604-982-9126, ext. 107

Surrey Alliance Church

13474 96 Ave
Surrey, BC V3V 1Y9



Marpole Neighbourhood House

8585 Hudson Street

Vancouver (Courtyard door, South facing)



Commercial Hastings – EWR

1726 East Hastings St. Vancouver – Entrance through front gate



Kiwassa Neighbourhood House EWR

2425 Oxford Street, Vancouver (Entrance on the right side, East facing)



New Hope Christian Church

11838 88 Ave
Delta, BC V4C 3C5

604-352-9701 (shelter hours only)


Cliff Block Winter Shelter

606 Clarkson Street, New Westminister



Cowichan Community Center – Heritage Hall

2687 James Street, Duncan



Warming Centres - ONLY OPEN when regional Extreme Weather Alerts are called

Powell Street Getaway

450 E Hastings St
Vancouver, BC V6A 1P7
Tel: 604-255-2343, ext. 1
Open 9:00pm to 7:30am

Parish of St. Mary’s Kerrisdale

2490 West 37th Avenue, Vancouver
Open 8:30pm-7:30am
Tel: 604-255-2343, ext. 1 (PSG number)