On January 24, 2020, Lookout Society learned that it had been the victim of a ransomware attack on its servers.
The majority of staff and guest information was encrypted in our systems and could not be accessed from outside sources. Other guest and patient information was not accessible as information for our medical, shelter, outreach, safe consumption and MDABC sites or programs are not stored on the servers that were breached. However we have taken a proactive approach to notify individuals that there may have been a potential breach of their personal information.
Lookout Society is currently working with the NWPD and BC Privacy Commissioner’s Office to investigate the matter.
For more information contact:
Leonard Levy, Privacy Officer
Lookout Housing and Health Society
Office of the Information and Privacy Commissioner for BC
Tel: (250) 387-5629
Ransomware is a type of malicious software that can be used to encrypt (scramble) the data on a computer server, thereby denying access to the data by legitimate users. The data can usually only be de-encrypted (unscrambled) using a special code (a de-encryption key) that is held by the unknown attacker, and it’s offered in return of payment by the victim of a ransom demand.