Resource Centres

Resource Centres

Lookout is at the forefront of establishing innovative programs. We currently operate two resource centres: Powell Street Getaway (Vancouver) and Positive Haven (Surrey). These peer-led resource centres support people living with chronic illnesses, addictions, and/or mental health challenges. Both the Surrey and Vancouver locations host federally approved supervised consumption sites and harm reduction services that encourage safer use practices. Lookout staff, peers and many guests are trained in naloxone intervention, helping to curb the number overdose deaths.

A safe and welcome place

Socialization and life-skills opportunities

Connections to health supports

Our Guests

Lookout guests are living proof that the provision of a safe, inclusive and welcoming environment results in improvements to their health and wellbeing. Community kitchens are a popular way to engage guests in nutritional food preparation. Social events at Lookout’s Resource Centres include bingo, karaoke, group games, arts and crafts, music and movie nights. Local salons and schools frequently drop in to provide haircuts and other self-care services.

Powell Street Getaway

The Powell Street Getaway opened in 1993 as a welcoming and safe hang-out for local people living with mental illness originally known as the LivingRoom. Today, the Powell Street Getaway offers a variety of structured and unstructured peers programs to encourage people to participate in social and life skills development. The goal is enhance their ability to enhance their health outcomes, leading to a better quality of life.

Powell Street Getaway programs and services include: daily nutritious snack program, supervised consumption site, emergency food and clothing supplies, In-house social activities and field trips, structured peer training, pre-employment and internship programs, harm reduction and substance use programs, referrals to local community health supports and outreach support.

For Powell Street Getaway location and contact details click here.

Volunteer at the Powell Street Getaway

Volunteers are an integral part of life at the Getaway. Individuals assist with activities, whether playing a game of cards or ping pong, or helping with a bowling or hiking day trip. Groups may be scheduled to provide meal service on the weekends – a much appreciated and necessary service. Contact Janice, Volunteer Coordinator at volunteer@lookoutsociety.ca for more information about how to participate.

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Below are just a few programs available at the Powell Street Getaway in Vancouver:

Daily Meal Provision

Lookout provides healthy food daily at our Shelters and Resource Centres as budgets allow. This includes:  Emergency shelter kitchens, serving 3 meals and 2 snacks daily; and Resource Centres, serving 5 nutritious snacks daily, while additionally providing emergency food when available. Lookout understands the importance of providing guests with highly nutritious food options. After housing, a

Community Kitchen

Lookout facilitates community kitchens at several Lookout residences to encourage tenants to learn about food preparation and partake in community activities and meals. These programs encourage tenant participation and are frequently tenant-led. Meals are culturally relevant and enjoyable for the tenants. Other food programs at our residences include Life Skills Food Programs, Food banks, peer-to-peer

Supervised Consumption Sites

SafePoint, the Powell Street Getaway (PSG) and the Harbour have been approved by Health Canada to deliver safe consumption services. The PSG is located in Vancouver, SafePoint is located in Surrey and supervised consumption services at the Harbour are located in Victoria. Lookout supervised consumption services staff help prevent overdose deaths while engaging those who

Lookout provides a safe, inclusive and welcoming space for all clients including men, women, Aboriginal individuals, LGBTQ2S, seniors and youth. We are continuously expanding our care teams by integrating a continuum of peer based support.

Positive Haven

The Positive Haven Resource Centre, located in Surrey in Lookout’s Health Solutions building, offers support services to individuals living with HIV and HCV. Positive Haven connects with people who need HIV/AIDS and Hep-C support services through advocacy, outreach and peer training programs. Additionally, Positive Haven hosts the annual Hep-C event every July to educate the public about the disease and its prevalence in the community.

For Positive Haven location and contact details, click here.

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Below are just a few programs available at Positive Haven in Surrey:

Dental Clinic

Lookout operates a two-chair dental clinic to serve those who are unable to access dental treatment otherwise. In addition to providing a range of treatment services, patients are able to access hygiene services to learn about maintaining their oral health. The Dental Clinic is based on a social enterprise model, where costs are offset by

Medical Clinic

Surrey North Community Health Clinic is a free walk-in clinic operated in partnership with Fraser Health Authority for people without medical coverage. An onsite physician and nurse provide confidential medical services to disadvantaged individuals living with chronic illnesses, mental health, addictions and trauma. In addition to medical services, services include harm reduction, take-home Naloxone kits,

Daily Meal Provision

Lookout provides healthy food daily at our Shelters and Resource Centres as budgets allow. This includes:  Emergency shelter kitchens, serving 3 meals and 2 snacks daily; and Resource Centres, serving 5 nutritious snacks daily, while additionally providing emergency food when available. Lookout understands the importance of providing guests with highly nutritious food options. After housing, a

Djaef Mahler Food Bank

The Djaef Mahler Food Bank is a high protein food bank that supports individuals and families living with HIV and/or Hep C. We work with people who lack access to HIV/AIDS and HCV support services through advocacy, outreach, peer training and harm reduction programs. Djaef Mahler, a talented artist and prolific artist in Vancouver and

Bread4Life

The Bread4Life program provides daily meals to Surrey’s most vulnerable population. Located at the Front Room Resource Centre, volunteers assist with meal service. Community partners regularly donate food and time. Bread4Life Community kitchen support Lookout shelters throughout the community.

OWL (Other Women’s Lives)

The Other Women’s Lives (OWL) program operates twice weekly, providing women with a safe place to participate in a variety of programs. Peers support OWL members as they address their abusive and damaging relationships helping them recover and sustain positive life changes. The OWL program provides support groups that address the needs of individuals living

Supervised Consumption Sites

SafePoint, the Powell Street Getaway (PSG) and the Harbour have been approved by Health Canada to deliver safe consumption services. The PSG is located in Vancouver, SafePoint is located in Surrey and supervised consumption services at the Harbour are located in Victoria. Lookout supervised consumption services staff help prevent overdose deaths while engaging those who

Infections/Disease Support

Lookout provides support to individuals living with HIV/AIDS or Hep-C to improve their quality of life. Health outcomes are greatly improved when healthy living and good diets are combined with medications. Better outcomes also reduce reliance on the health care system. Lookout provides a series of workshops and ongoing support through Positive Haven Resource Centre,

Peer to Peer

Peers are a key component of our resource centre services. Based on their experience and training, peers are involved in welcoming  mentoring, and referring guests to mental health, addictions, primary care, and other community supports. Programming also includes food with a focus on education around healthy eating and cooking.